P I K U

Privacy Policy

This Privacy Policy is issued by (Company Name), the operator of (Website Name), to explain how we collect, use, protect, and manage your personal data. By using or interacting with (Website Name), you acknowledge and agree to the practices described in this policy.

In this policy, the terms “we,” “us,” or “our” refer to (Company Name), while “you,” “your,” “user,” or “users” refer to any individual who accesses or uses the services provided through (Website Name). We encourage you to read this policy carefully to understand how your information is handled. Your continued use of our platform constitutes your consent to the terms outlined in this Privacy Policy.

1. Introduction

This Privacy Policy applies to all users of our website, applications, and services (collectively, the “Services”). By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

We are committed to safeguarding your privacy and ensuring transparency regarding how your data is handled.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, contact number, company details, billing and payment information, etc., submitted via forms, registrations, or subscriptions.
  • Technical Information: IP address, browser type, device details, operating system, access times, and pages viewed.
  • Usage Data: Interaction patterns, preferences, support queries, and navigation data within our website or platforms.
  • Cookies & Tracking Data: As described in the “Cookies and Tracking Technologies” section below.

You may choose not to provide certain information, but it may limit your ability to use some features of our Services.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and operate our Services effectively.
  • To respond to inquiries, provide customer support, or process transactions.
  • To personalize your experience and recommend relevant features.
  • To improve the design, performance, and content of our website.
  • To send service updates, marketing communications (only with your consent), and administrative messages.
  • To comply with legal obligations and enforce our terms.
4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers who help us operate our business (e.g., cloud hosting, analytics, payment processing).
  • Affiliates or Partners with whom we collaborate for service enhancement (under strict confidentiality).
  • Law Enforcement or Government Authorities, when required to comply with applicable laws or legal processes.
  • Successors in case of a merger, acquisition, or asset sale, your data may be transferred accordingly.

All third parties are required to use your information only for specified purposes and in accordance with this policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to:

  • Store user preferences.
  • Analyze traffic and usage patterns.
  • Enhance your browsing experience.
  • Enable core site functionalities.

You can manage cookie preferences via your browser settings. Disabling cookies may affect site performance or certain features.

6. Data Retention

We retain your personal information only as long as necessary for:

  • Providing the requested services.
  • Complying with legal and contractual obligations.
  • Resolving disputes and enforcing agreements.

Typically, we retain user data for 8 to 12 months unless a longer retention period is required by law or business necessity.

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction, including:

  • SSL encryption for data transmission.
  • Secure servers and firewalls.
  • Access control and monitoring protocols.

However, no digital system is 100% secure. Users share data at their own risk and are encouraged to use strong passwords and secure devices.

8. User Rights and Choices

You have the right to:

  • Access the personal data we hold about you.
  • Correct or update inaccuracies in your data.
  • Request deletion or restriction of processing under certain conditions.
  • Opt-out of non-essential communications.
  • Withdraw consent at any time, where applicable.

To exercise these rights, contact us at (mention email).

9. Third-Party Services

Our website may contain links to third-party websites or use third-party tools (e.g., payment gateways, analytics platforms). These services operate independently and have their own privacy practices.

We are not responsible for the privacy policies or practices of any third-party sites or services.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 18.  We do not knowingly collect or solicit personal information from children.  If we become aware that we have collected personal data from a child without parental consent, we will delete it promptly.  We encourage parents or guardians to supervise and guide their children's online activities.  If you believe your child has provided personal information to us, please contact us immediately.  We are committed to protecting the privacy and safety of minors using our platform.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.

We will notify users of any material changes by updating the “Effective Date” and providing prominent notice on our website or via email where appropriate.

12. Consent

By using our Services, you consent to the collection, use, and sharing of your personal information as outlined in this Privacy Policy.

If you do not agree with this policy, please do not use our Services.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at: (mention email)